Our videos have been successfully tested on Internet Explorer / Edge, Mozilla Firefox, Google Chrome, Apple Safari, and iOS/Android tablets. In most cases the videos will play without errors in your web browser. For printed textbook courses, your optional instructional videos will arrive in the mail on CD and play directly from your computer's CD or DVD drive.
The videos use Adobe Flash Player and will appear in your computer's web browser. Click here to install Adobe Flash Player, if you do not already have it.
Loading..., Connection Errors, Spinning Circles or Hangs
On Sept 13th, 2016 Adobe released update 23 of the Flash Player. This update includes a change to the default security settings that may prevent successful playback from a local CD. If you see a long-term spinning circle ("Loading...") or a "Connection Error" when viewing any part of a video, please follow the Adobe Flash Configuration Instructions below to correct the error.
Adobe Flash Configuration Instructions (Required)
Additional Troubleshooting Steps
When you insert the videos CD into your computer's CD drive, the "menu.html" file should be launched automatically. Some computers may have disabled the "AutoRun" feature, so you can always launch the videos yourself by double-clicking on the "menu.html" file from your videos CD.
Apart from Adobe Flash itself, Microsoft, Google, Apple, or Mozilla may make changes to default browser settings as they release different versions of their web browsers. In some cases these changes may prevent Flash movies from easily playing from a local CD. After completing the required Flash changes listed above, if you are still unable to play any video, or find a video that seems to hang or displays an error, please click on your web browser below for additional corrective steps.
- Internet Explorer
- Google Chrome
- Apple Safari
- There are currently no known issues with Mozilla Firefox
If these steps do not work, please Contact Us for help.